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MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70-271 and 70-272
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by Bill Ferguson
Sales Rank: 173702
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List Price: $39.99
$33.99
At Amazon
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Paperback: 480 pages
Publisher: Sybex October 19, 2004
Language: English
ISBN-10: 0782143520
ISBN-13: 978-0782143522
Product Dimensions:
8.8 x 7.3 x 1.3 inches
Shipping Weight: 1.8 pounds
Product Description
Here's the book you need to prepare for Microsoft's new MCDST exams—70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System; and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System.
This two-in-one Study Guide was developed to meet the exacting requirements of today's certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the "Best Study Guide" designation in the 2003 CertCities Readers Choice Awards, this book provides: - In-depth coverage of all exam topics
- Practical information on supporting users and troubleshooting applications
- Hundreds of challenging review questions
- Leading-edge exam preparation software, including a test engine and electronic flashcards
Authoritative coverage of all exam objectives, including:
Exam 70-271: - Installing a Windows Desktop Operating System
- Managing and Troubleshooting Access to Resources
- Configuring and Troubleshooting Hardware Devices and Drivers
- Configuring and Troubleshooting the Desktop and User Environments
- Troubleshooting Network Protocols and Services
Exam 70-272: - Configuring and Troubleshooting Applications
- Resolving Issues Related to Usability
- Resolving Issues Related to Application Customization
- Configuring and Troubleshooting Connectivity for Applications
- Configuring Application Security
Note:CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Back Cover Copy
Here's the book you need to prepare for Microsoft's new MCDST exams—70-271: Supporting Users and Troubleshooting a Microsoft XP Operating System; and 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This two-in-one Study Guide was developed to meet the exacting requirements of today’s certification candidates. In addition to the consistent and accessible instructional approach that earned Sybex the “Best Study Guide” designation in the 2003 CertCities Readers Choice Awards, this book provides:
- In-depth coverage of all exam topics
- Practical information on supporting users and troubleshooting applications
- Hundreds of challenging review questions
- Leading-edge exam preparation software, including a test engine and electronic flashcards
Authoritative coverage of all exam objectives, including:
Exam 70-271: - Installing a Windows Desktop Operating System
- Managing and Troubleshooting Access to Resources
- Configuring and Troubleshooting Hardware Devices and Drivers
- Configuring and Troubleshooting the Desktop and User Environments
- Troubleshooting Network Protocols and Services
Exam 70-272: - Configuring and Troubleshooting Applications
- Resolving Issues Related to Usability
- Resolving Issues Related to Application Customization
- Configuring and Troubleshooting Connectivity for Applications
- Configuring Application Security
Customer Reviews & Comments
I can't believe they published this. The book must have been writted on cocktail napkins before being printed. Chapters are just tossed together, skipping some of the necessary information for the 70-271 exam. Review questions are asked 2 chapters before they are covered. Looking at MS objectives, which Bill forgot to do,the exam covers both Professional and Home versions. The book lacked the information dealing with XP home. The 70-272 section of the book followed the same screwy format of the first. The book is good for genereal reference but not good enough to for a study guide.
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MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70-271 and 70-272
List Price: $39.99
Available from Amazon
Price: $33.99
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