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MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70 - 271 and 70 -...
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by Bill Ferguson and Brad Causey
Sales Rank: 57990
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Discount: 37 %
List Price: $59.99
$37.79
At Amazon
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Hardcover: 624 pages
Publisher: Sybex; 2 Har/Cdr edition April 10, 2006
Language: English
ISBN-10: 0471789291
ISBN-13: 978-0471789291
Product Dimensions:
9.3 x 7.6 x 1.7 inches
Shipping Weight: 2.4 pounds
Book Description
If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft XP Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content-including the very latest updates to the exams as well as case studies-and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide.
Inside you'll find: - Practical information on how to analyze problems and provide support to end users
- Hundreds of challenging review questions
- Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards
Authoritative coverage of all exam objectives, including:
Exam 70-271 - Installing a Windows Desktop Operating System
- Managing and Troubleshooting Access to Resources
- Configuring and Troubleshooting Hardware Devices and Drivers
- Configuring and Troubleshooting the Desktop and User Environments
- Troubleshooting Network Protocols and Services
Exam 70-272 - Configuring and Troubleshooting Applications
- Resolving Issues Related to Usability
- Resolving Issues Related to Application Customization
- Configuring and Troubleshooting Connectivity for Applications
- Configuring Application Security
SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams.
ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device.
Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence.
Visit www.sybex.com for all of your Microsoft certification needs
Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.
Back Cover Copy
If you're seeking MCDST certification, here's the book you need to prepare for Exam 70-271, Supporting Users and Troubleshooting a Microsoft® XP® Operating System, and Exam 70-272, Supporting Users and Troubleshooting Desktop Applications on a Microsoft® Windows® XP Operating System. This revised and updated Deluxe Edition features over 200 pages of new content—including the very latest updates to the exams as well as case studies—and provides complete instruction to meet the exacting requirements of each exam. Prepare for your certification and career with this two-in-one, value-packed guide.
Inside you'll find: - Practical information on how to analyze problems and provide support to end users
- Hundreds of challenging review questions
- Bonus CD loaded with exam prep software, four bonus exams, Sybex test engine, and 300 electronic flashcards
Authoritative coverage of all exam objectives, including
Exam 70-271 - Installing a Windows Desktop Operating System
- Managing and Troubleshooting Access to Resources
- Configuring and Troubleshooting Hardware Devices and Drivers
- Configuring and Troubleshooting the Desktop and User Environments
- Troubleshooting Network Protocols and Services
Exam 70-272 - Configuring and Troubleshooting Applications
- Resolving Issues Related to Usability
- Resolving Issues Related to Application Customization
- Configuring and Troubleshooting Connectivity for Applications
- Configuring Application Security
SYBEX TEST ENGINE: Test your knowledge with advanced testing software. Includes all chapter review questions plus bonus exams.
ELECTRONIC FLASHCARDS: Reinforce your understanding with flashcards that can run on your PC, Pocket PC, or Palm device.
Also on the CD you'll find the entire book in searchable and printable PDF. Study anywhere, any time, and approach the exam with confidence.
Visit www.sybex.com for all of your Microsoft certification needs.
Customer Reviews & Comments
I just passed the 271 with an 899 and the 272 with a 916. This book was my only study resource, but I have been working with the XP OS on-the-job for four years. The difficulty of the test comes from Microsoft's method of testing. Even though I did very well, I only had "warm fuzzies" with half of the questions as I was taking the test, because they really run your brain through the wringer. So, you must understand why all of the other choices are clearly wrong and only one is right, and this entails knowing the material thoroughly. The only problems I had with the book are is the horrible amount of typos and strange program behavior with the practice tests, and the lack of anything other than multiple-choice questions. Other than that, get hands-on training, read this book over and over, and be careful with the wording of questions on the actual exams.
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MCDST: Microsoft Certified Desktop Support Technician Study Guide: Exams 70 - 271 and 70 -...
List Price: $59.99
Discount: 37 %
Available from Amazon
Price: $37.79
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