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Changing by Design: Organizational Innovation at Hewlett-Packard
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Click here to buy Changing by Design: Organizational Innovation at Hewlett-Packard by  Deone Zell. Changing by Design: Organizational Innovation at Hewlett-Packard
by Deone Zell
Sales Rank: 3036430
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  • Paperback: 180 pages
  • Publisher: Cornell University Press February 28, 2008
  • Language: English
  • ISBN-10: 0801474213
  • ISBN-13: 978-0801474217
  • Product Dimensions: 9 x 6 x 0.6 inches
  • Shipping Weight: 10.4 ounces

    From Library Journal
    Zell (vice chancellor's office, UCLA), who based this work on her 1994 doctoral thesis, offers a detailed ethnographic case study of two sociotechnical systems (STS) redesigns at Hewlett-Packard. She begins with a brief, historical introduction to organizational change, including a summary of the rise and fall of mass production, the emergence of mass customization, and three current strategies for change?TQM, business process reengineering, and STS. She then launches into an ethnographic study that provides a rich, insider's view of the redesign process and how it actually works. Finally, she synthesizes her material into a set of recommendations and concepts for guiding others through the redesign process. A shorter description of this study appeared in Wellford W. Wilms's Restoring Prosperity (LJ 10/1/96). Recommended for academic business libraries.?Michael R. Leach, Harvard Univ., Cambridge, Mass.
    Copyright 1997 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

    From Scientific American
    I cannot think of another book that better conveys the sense of what it is like to be inside an organization that is radically rethinking its core activities and assumptions. The issues and disputes that emerge not only convincingly portray the nature of daily life inside an organization but also point to the kinds of details that, if overlooked, can thwart even the best-intentioned organizational schemes. --This text refers to an out of print or unavailable edition of this title.

    Customer Reviews & Comments
    This review is from: Changing by Design: Organizational Innovation at Hewlett-Packard (ILR Press Books) (Hardcover) This book give 2 in depth studies from HP factory and R&D environments. I found the insights and information invaluable in my work as a consultant. As a consult to HP I found that the atmosphere rang true. I have recommended it to HP top managers and they have ordered it too!

  • Changing by Design: Organizational Innovation at Hewlett-Packard
    List Price: $20.95
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    Get More Info On Changing by Design: Organizational Innovation at Hewlett-Packard! Buy Changing by Design: Organizational Innovation at Hewlett-Packard Now!
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