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Changing by Design: Organizational Innovation at Hewlett-Packard
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by Deone Zell
Sales Rank: 3036430
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List Price: $20.95
$20.95
At Amazon

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Paperback: 180 pages
Publisher: Cornell University Press February 28, 2008
Language: English
ISBN-10: 0801474213
ISBN-13: 978-0801474217
Product Dimensions:
9 x 6 x 0.6 inches
Shipping Weight: 10.4 ounces
From Library Journal
Zell (vice chancellor's office, UCLA), who based this work on her 1994 doctoral thesis, offers a detailed ethnographic case study of two sociotechnical systems (STS) redesigns at Hewlett-Packard. She begins with a brief, historical introduction to organizational change, including a summary of the rise and fall of mass production, the emergence of mass customization, and three current strategies for change?TQM, business process reengineering, and STS. She then launches into an ethnographic study that provides a rich, insider's view of the redesign process and how it actually works. Finally, she synthesizes her material into a set of recommendations and concepts for guiding others through the redesign process. A shorter description of this study appeared in Wellford W. Wilms's Restoring Prosperity (LJ 10/1/96). Recommended for academic business libraries.?Michael R. Leach, Harvard Univ., Cambridge, Mass. Copyright 1997 Reed Business Information, Inc.
--This text refers to an out of print or unavailable edition of this title.
From Scientific American
I cannot think of another book that better conveys the sense of what it is like to be inside an organization that is radically rethinking its core activities and assumptions. The issues and disputes that emerge not only convincingly portray the nature of daily life inside an organization but also point to the kinds of details that, if overlooked, can thwart even the best-intentioned organizational schemes.
--This text refers to an out of print or unavailable edition of this title.
Customer Reviews & Comments
This review is from: Changing by Design: Organizational Innovation at Hewlett-Packard (ILR Press Books) (Hardcover)
This book give 2 in depth studies from HP factory and R&D environments. I found the insights and information invaluable in my work as a consultant. As a consult to HP I found that the atmosphere rang true. I have recommended it to HP top managers and they have ordered it too!
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Changing by Design: Organizational Innovation at Hewlett-Packard
List Price: $20.95
Available from Amazon
Price: $20.95

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