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Standardizing on one package helps university's help desk respond to users. (Howard...
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Format: HTMLPrintable: YesMac OS Compatible: YesWindows Compatible: YesHandheld Compatible: Yes
File Size: 7 KB
Digital: 3 pages
Publisher: T.H.E. Journal, LLC July 28, 2005
Product Description
This digital document is an article from T H E Journal (Technological Horizons In Education), published by T.H.E. Journal, LLC on August 1, 1994. The length of the article is 859 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
From the supplier: Howard University's Information Center uses Lotus's SmartSuite to support its PC users. Information Center Administrator Clint Walker became interested in Lotus initially because of its quality sales force and his previous experience with the company; he was convinced that the software was the best choice for the university by how well the different Lotus applications worked together. SmartSuite's ability to let users work with different applications together met the university's need to standardize on software, reduced training time, lowered support costs, and increased productivity. The programs' SmartIcons let users move from one application to another without having to abandon the original application, which makes it easier to assemble data from disparate documents. How SmartSuite has made the work of the Information Center's Help Desk easier is described.
Citation Details
Title: Standardizing on one package helps university's help desk respond to users. (Howard University's Information Center uses Lotus's SmartSuite to support PC users)
Publication: T H E Journal (Technological Horizons In Education) (Refereed)
Date: August 1, 1994
Publisher: T.H.E. Journal, LLC
Volume: v22 Issue: n1 Page: p51(2)
Distributed by Thomson Gale
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Standardizing on one package helps university's help desk respond to users. (Howard...
List Price: $5.95
Available from Amazon
Price: $5.95
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