Getting beyond break fix: as long as the help desk is thought of only as a problem solver,...
by Mikael Blaisdell
Sales Rank: 4796802
List Price: $9.95 $9.95 At Amazon
Format: HTML
Printable: Yes
Mac OS Compatible: Yes
Windows Compatible: Yes
Handheld Compatible: Yes
File Size: 9 KB
Digital: 5 pages
Publisher: Thomson Gale December 20, 2006
Product Description
This digital document is an article from T H E Journal (Technological Horizons In Education), published by Thomson Gale on November 1, 2006. The length of the article is 1225 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.
Citation Details Title: Getting beyond break/fix: as long as the help desk is thought of only as a problem solver, it will never play as full a role in educational objectives as it could.(technology support) Author: Mikael Blaisdell Publication:T H E Journal (Technological Horizons In Education) (Magazine/Journal) Date: November 1, 2006 Publisher: Thomson Gale Volume: 33 Issue: 16 Page: 46(2)