Handheld Compatible: Yes. Adobe Reader is available for PalmOS, Pocket PC, and Symbian OS.
File Size: 142 KB
Digital: 18 pages
Publisher: Idea Group Publishing November 13, 2002
Product Description
This case discusses Vicro Communication’s (a pseudonym) efforts to reengineer its basic business processes with the aid of data-centric enterprise software; specifically, examining Vicro management team’s mistake of relying completely on the software to improve the performance of its business processes. This case describes how the reengineering effort failed miserably, even after investing hundreds of millions of dollars in software implementation.
About The Author
David Paper is a professer at Utah State University, USA.
