The Guide to a Successful Managed Services Practice from MSP University is a must-have for any organization considering offering proactive, flat-rate I.T. Services. --Kurt Sippel, President, Applied Tech Solutions<br /><br />The team at MSP University have built a process that has value no matter where you are along the path to Managed Services. --Arlin Sorensen, President, Heartland Technology Solutions<br /><br />We found, using MSP University's model, it is easy to communicate the value to our customers. --Phil Kenealy, President, ACES
The team at MSP University have built a process that has value no matter where you are along the path to Managed Services. --Arlin Sorensen, President, Heartland Technology Solutions
We found, using MSP University's model, it is easy to communicate the value to our customers. --Phil Kenealy, President, ACES
Customer Reviews & Comments
Every Small Business consultant needs to read this book. Yes, it's an awesome guide to managed services. But it's also a great guide to deciding which services to sell, how to price them, how to sell them, and how to "deliver" after you've inked the deal.
Did you need to know how to run a help desk? Or how to create an escalation procedure? It's all here.
You'll save literally hundreds -- maybe thousands of hours of work by reading this book. I run a very successful managed services business and I learned a great deal from this book. Simpson deserves a big hand for putting together such a valuable guide.
It takes less than one hour of consulting labor to pay for this book. It is more than worth it!
