Managed Services In A Month at Dominant Systems Book Store

I cannot begin to tell you the number of points that you have touched on that just keep coming up on a day to day basis on my quest to transform my business to a MSP model from break/fix. Everyday and I'm being completely serious here every single day, at least once a day I say Wow that happened just like Karl P said it would . --Ran Hooper, SMB Consultant

Your Managed Services series made me rethink my tiny business in a big way! And yes, I signed a client for managed services too. --blog reader Robert S.

Customer Reviews & Comments
Money well spent. I keep referring back to this book, it is very hands on and applicable to the real world. So many other books are written by obviously very intelligent and successful people, but 50% of it applies to my business, and the other 50% is interesting but just doesn't fit my organization. While reading Karl's book, I get the feeling that he's been where I have been, and can help me move forward and improve my business. I read a lot of technical material but Karl's stuff is very process oriented, which is where I need the most help! Thanks, Daniel By the way I would also recommend looking into Karl's service agreements book, it goes hand in hand with this book, together they helped me more than I could have imagined.

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