Support Center Complete Handbook - How to analyze, assess, manage and deliver customer...
(Paperback - July 5, 2009)
by Ivanka Menken
Sales Rank: 2165622
$197.76 At Amazon
Paperback: 612 pages
Publisher: Emereo Publishing July 5, 2009
Language: English
ISBN-10: 1742441300
ISBN-13: 978-1742441306
Product Dimensions:
11.2 x 8.3 x 1.3 inches
Shipping Weight: 3.4 pounds
Product Description
A professional technical roadmap & supporting template documentation for Analyzing, Assessing, Managing & Delivering Customer Business Needs & Exceeding Customer Expectations with Help Desk, Support Center & Service Desk.
