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Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer...
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(Paperback - July 9, 2009)
by Ivanka Menken
Sales Rank: 1691549
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$43.99
At Amazon
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Paperback: 432 pages
Publisher: Emereo Publishing July 9, 2009
Language: English
ISBN-10: 1742441343
ISBN-13: 978-1742441344
Product Dimensions:
9.5 x 7.4 x 1.3 inches
Shipping Weight: 2 pounds
Product Description
A professional technical roadmap & supporting template documentation for Analyzing, Assessing, Managing & Delivering Customer Business Needs & Exceeding Customer Expectations with Help Desk, Call Center, Support Center & Service Desk.
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Contact Center Complete Handbook - How to Analyze, Assess, Manage and Deliver Customer...
Available from Amazon
Price: $43.99
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