Minding the Machines: Preventing Technological Disasters at Dominant Systems Book Store

A superb book on how to prevent and minimize technological disasters. A complete blueprint for preventing technological disasters in the 21st century. Softcover.

Customer Reviews & Comments
Minding the Machines reminds us of one crucial fact: technological disasters are almost always the result of human error. But the flip side of this truism offers hope: humans learn from their mistakes, and technological disasters can be prevented. Evan and Manion, both professors in Pennsylvania, study a number of key technological disasters spanning the twentieth century-from the sinking of the Titanic to the poison gas release at Bhopal. The result is Minding the Machines: a systematic analysis of technological risk. In each case study of technological disaster, the authors go straight to the heart of the problem: human error. Evan and Manion rightly recognize that "technological disasters are failures of sociotechnical systems." In other words, technologies are human creations, and therefore the root causes of technological disasters should be sought in the human systems that gave rise to the technologies in the first place. Once the causes are isolated, future solutions can be developed. But only at the social, economic, and political levels can acceptable solutions to technological risk be generated. To prevent future disasters, we must mind the machines; the machines will not mind themselves. The pace of the book is slowed somewhat by the exhaustive analysis to which academics are prone. Yet the diligent reader is rewarded. The case studies of the Titanic, Challenger, and Three Mile Island disasters make for fascinating, if sometimes morbid, reading. The meat of the book can be found in chapters five ("The Root Causes of Technological Disasters"), eleven ("The Role of Corporations in the Management of Technological Disasters"), thirteen ("Assessing the Risks of Technology"), and fourteen ("Technological Decisions and the Democratic Process"). With these four chapters alone, Minding the Machines may prove invaluable for those in industry and government who want to better understand how a little prevention can be worth billions in cure-not to mention saved lives. [This review is modified from my original review of Minding the Machines, Colorado Springs Business Journal, 12 July 2002]

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